Feedback from previous guests about their experience.
54%
enjoyed the hotel and would happily stay again
5.4/10
Guest rating
Rooms
5.6
Location
9.0
Service
7.0
Dining
6.2
Guest reviews
5.4/10
based on 6 reviews
7.4
7.4/10 based on 2186 reviews
Glyn
United Kingdom,
February
2025
5.2/10
I had a rather mixed experience at Barcelona City Hotel. While the location was fantastic—just steps from Casa Batlló—the quality of the rooms left much to be desired. The cleanliness was okay, but the noise levels were high, and I found the walls to be quite thin, making it difficult to sleep. The friendly staff was a highlight of my stay, though; they were remarkably helpful and accommodating.
Rooms
6.0
The room was quite simple and somewhat cramped. It had basic amenities and was tidy, but I struggled with the noisy environment and thin walls, which were really disruptive at night.
Service
8.0
The staff were friendly and genuinely helpful, making an effort to assist with any queries. They ensured the room was cleaned regularly, which I appreciated, even if the facilities weren't great.
Location
9.0
The location is definitely a strong point; it was just a short walk from Casa Batlló and had easy access to transport and dining options. It was perfect for exploring Barcelona.
Dining
6.0
Breakfast had a decent variety, but it could've been better. I found it to be fairly basic and not particularly impressive, so I opted to eat out a few times.
Facilities
6.0
Facilities included a common area for drinks and a shared kitchen, which was helpful. However, I felt the overall amenities were limited and could use improvement.
Sophia
United Kingdom,
February
2025
5.2/10
My stay at Barcelona City Hotel was a mixed bag. The friendly and helpful staff made me feel welcome, though the noise from the street was a significant downside. The breakfast selections were impressive, but the room could use some updates to match the hotel’s efforts in service and dining.
Rooms
6.0
The room was clean and comfortable, but it faced the street, making it noisy at night. I found the lack of sound insulation a real drawback, especially when trying to sleep.
Service
10.0
The staff were absolutely lovely and warm, making my experience much more enjoyable. They were always ready to assist, even in English, which I appreciated since I didn't speak Spanish.
Location
8.0
Located centrally, it was easy to access various attractions and public transport, making it a great base for exploring Barcelona. However, the noise from the street could be bothersome.
Dining
9.0
Breakfast was quite impressive with a vast array of options. I was pleasantly surprised by the selection available, which catered to both vegetarian and non-vegetarian preferences.
Facilities
7.0
The hotel provided decent amenities but could benefit from a few updates to enhance guest experience overall.
Pat
United Kingdom,
January
2025
6.6/10
My stay at Barcelona City Hotel was quite a mix. The location is fantastic, making it easy to explore nearby attractions, yet the room I got was a bit too small for comfort. Also, the provided breakfast was really basic, though I appreciated the effort of the staff who were friendly and helpful.
Rooms
6.0
The room was quite tiny and lacked some basic comfort, especially given the price I paid. I often felt cramped, and the thin walls meant I could hear everything from neighboring rooms.
Service
7.0
The staff were very friendly and did their best to assist, but I could see they were possibly overwhelmed given the odd atmosphere of the hotel. I felt for them because they genuinely tried to make guests feel welcome.
Location
9.0
The location was one of the highlights of my stay. It was centrally located, within walking distance to many attractions and close to public transport, which made getting around really easy.
Dining
6.0
Breakfast was simple but adequate for a quick meal before heading out. I noticed there were just a couple of cereals and pastries; I might recommend exploring nearby cafés for a more fulfilling option.
Facilities
7.0
Facilities were basic, but there was a small lounge area and a rooftop pool. I found the common areas to be a nice spot to unwind.
Jayden
United Kingdom,
November
2024
5.6/10
I had a mixed experience at Barcelona City Hotel. The location was fantastic, just a few minutes' walk to major attractions, but the room was less impressive. It felt cramped and lacked basic amenities like a fridge. The service varied significantly, with some staff being incredibly helpful while others seemed indifferent. Overall, it served as a decent base for my adventures, but I wouldn't return.
Rooms
5.0
The room was tiny and rather dull, lacking a fridge and uncomfortable beds. I had trouble with noise from neighbors because the walls were paper-thin.
Service
5.0
Some staff members were very helpful, but others were indifferent, which affected my stay.
Location
9.0
The location was perfect for exploring the city, being close to many attractions and transport options.
Dining
5.0
Breakfast was quite basic, offering only cereals and instant coffee, which was disappointing.
Facilities
5.0
The hotel had minimal facilities, which made it feel more like a hostel than a hotel.
Arthur
United Kingdom,
November
2024
5.2/10
My stay at Barcelona City Hotel was mixed. While the location was superb and made exploring the city easy, I faced several issues that detracted from my experience. The service from some staff members was friendly, but others seemed indifferent, and the accommodations did not match my expectations. I appreciated the cleanliness of the modest rooms, but noise levels and the uncomfortable bed situation made it hard to enjoy my stay fully. 😕
Rooms
5.0
The room was modest and clean, but very noisy with thin walls. The bed situation was disappointing as the two single beds were not comfortable for a couple. I had a hard time sleeping because of the sounds from adjacent rooms.
Service
5.0
Some of the staff members were friendly and helpful, but there were moments of indifference that stood out. I felt frustrated when the receptionist on duty couldn't assist me promptly, and there were language barriers.
Location
10.0
The hotel's location was excellent, right in the center of Barcelona, making it easy to walk to various attractions and nearby metro stations.
Dining
5.0
Breakfast options were limited to cheap pastries and instant coffee; I wished there were healthier choices or fresh vegetables. It wasn't worth the money I paid.
Facilities
5.0
Although there were some basics covered, I found the overall facilities lacking, highlighting that there was no attentive staff when I needed help retrieving keys at night.
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